Returns & Exchanges
Online Return Form
All orders placed and delivered between November 12th and December 24th may be returned until January 15th. Orders placed after December 24th follow the ordinary Return Policy.
Enter your order information to get started.
Exchanges and returns are only allowed within the same Country the original order was delivered to.
Return in Boutique
You can also exhange your order in one of our Boutiques: visit the Moncler store of your choice with your receipt. Exchanges can be for a different size or color, or for a different item.Boutique locator
Styling opportunities are also available inBook an appointment
selected boutiques. You can book a session