Returns & Exchanges
Online Return Form
All orders placed and delivered between 7th and 24th December may be exceptionally returned until 7th January. Orders placed after 24th December follow the ordinary return policy.
Enter your order information to get started.
Exchanges and returns are only allowed within the same Country the original order was delivered to.
Return in Boutique
You can also exhange your order in one of our Boutiques: visit the Moncler store of your choice with your receipt. Exchanges can be for a different size or color, or for a different item.Boutique locator
Styling opportunities are also available inBook an appointment
selected boutiques. You can book a session