
Return In-Store
You can return items purchased online to any of our Boutiques. Our Client Advisors, after having verified that the items meet the return requirements, will complete the procedure for you.
8882 170 St NW Unit 2333 T5T 4M2 Edmonton Alberta Canada
+1-587-855-1880
Edmonton@moncler.com
Please note that your call might be handled by our Client Service Advisors.
Monday - Saturday 10:00-21:00
Sunday 11:00-18:00
A client advisor will create a one-on-one virtual session tailored to your needs.
You can return items purchased online to any of our Boutiques. Our Client Advisors, after having verified that the items meet the return requirements, will complete the procedure for you.
When you place your order online, you can choose the preferred location and pick-up time together with one of our Client Advisors.
You are in a Moncler boutique and you can’t find the item you wanted? The size or colour you are looking for is no longer available? Check if it’s available on moncler.com with the help of our Client Advisors, who will assist you in searching for the item and completing your purchase.
Check if the item you’re looking for is available in a Moncler Boutique, and reserve it for our try-on in-store service. Our Client Advisors will contact you to confirm if the item is currently in stock and reserve it for you for a limited period of time.
Our Client Advisors can help you purchase your favourite by sending you just a payment link. After completing the payment your products will be directly sent to your address or favourite boutique.
You can exchange items purchased online at any of our stores, where a Client Advisor, after having checked the quality of the items returned, will show you other options available in terms of style, colour or size, and will exchange the items.
8882 170 St NW Unit 2333 T5T 4M2 Edmonton Alberta Canada
Mount Royal 5050, chemin Côte de Liesse Suite 1535
H4P0C9 Montreal Quebec Canada
+14382396800
82, Bloor Street West Harry Rosen - Toronto
M5S 1L9 Toronto Ontario Canada
+1 416 972 0556