All orders placed and delivered between 7th and 24th December may be exceptionally returned until 15th January. Orders placed after 24th December follow the ordinary return policy.
Shipping is always complimentary. Orders are delivered within 1-3 working days.
You may be required to pay additional taxes or duties for your order. These fees cannot be calculated by Moncler as they depend on local policies. Please note Customs clearance may delay the delivery by a few days. If you have any questions, we invite you to contact your local Customs office.
If you wish to return or exchange one or more items, you have 20 days from the delivery to follow our easy and quick return procedure. For further information visit our Exchange and Returns