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Frequently Asked Questions

Boutique services

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Our store will help you to purchase items online that are not available in the store at the moment of your visit. Do not hesitate to ask for further information to our staff or contact our Client Service in order to discover more about this convenient service.
You may reserve an item available in boutique directly from the Moncler.com product page.

Enter the product page, select your size and click on Availability in Boutique. Choose the location where you wish to reserve your item and click on Reserve Item.

Our boutique will contact you as soon as possible in order to confirm the availability and arrange an appointment.

After you receive the confirmation of availability, the product is exclusively reserved for you until the end of the following day.
If you wish to book a direct appointment with one of our boutiques, refer to our Store Locator to get in touch with them.

Our Client Advisors will be glad to guide you through a personalized selection of items hand-picked for you.

Once in the store, should the item of your choice not be available, our staff can also assit you with an online purchase.