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Product Aftercare

Why Moncler products are unique?

On Moncler.com you find a selection of our most iconic products and latest collections, including outerwear, clothing, accessories and special collections.

Feel free to explore our online catalogue and subscribe to our Newsletter to be updated on new arrivals and trends.

Is the product of my choice available?

You will easily spot the online availability of our garments in each product page.

When available for immediate purchase, the "Add to Shopping Bag" button is active.

Furthermore, we offer a Click & Reserve service if you wish to verify the availability of the selected items in one of our boutiques.

If you cannot find the specific product you were looking for in our online catalogue, please contact us for further assistance.

Are your products authentic?

Moncler.com is the official Online Store of Moncler.

Therefore, all products displayed are guaranteed authentic.

We also distribute our products through our boutiques, and a selected network of authorized shops.

If you own a Moncler garment purchased through a different store and you wish to check its authenticity, visit code.moncler.com.

Can you assist me with my product?

If you have any questions about your product, do not hesitate to contact us or visit your nearest Moncler boutique.

Please remember to gather all possible details in order to be properly assisted.

We kindly inform you that not all repairs are possible, however we will do our best to offer assistance.