Moncler Tokyo Shibuya Pop Up

Address

Shibuya-ku 3-7 Udagawacho HULIC Shibuya koen- dori Building 1st floor 〒150-0042 Japan Tokyo

Get directions

Contacts

+81(0)50 4560 2583
tokyo-shibuya@moncler.co.jp

Please note that your call might be handled by our Client Service Advisors.

Contact Us

Highlights

In order to assist you, Client Service will also be available by phone on Saturdays from 9am-6pm EST.

Ways to Contact Us

Start a Live Chat

Offline

Start Chat

Call Us

Lines closed

Monday - Friday at 09:00 AM-08:00 PM, Saturday at 09:00 AM-06:00 PM AMERICA/NEW_YORK

US 1 888 320 9162

Chat on whatsapp

Lines closed

Monday - Friday at 09:00 AM-05:30 PM, Saturday at 09:00 AM-02:00 PM AMERICA/NEW_YORK

Send us an Email

We`re happy to help with any queries you may have, a Client Service Advisor will get back to you as soon as possble.

Email Us

Opening Hours

Monday - Sunday 11:00-20:00

Available Services

Return In-Store
You can return items purchased online to any of our Boutiques. Our Client Advisors, after having verified that the items meet the return requirements, will complete the procedure for you.
Pick-up In-Store
When you place your order online, you can choose the preferred location and pick-up time together with one of our Client Advisors.
Click from Store
You are in a Moncler boutique and you can’t find the item you wanted? The size or colour you are looking for is no longer available? Check if it’s available on moncler.com with the help of our Client Advisors, who will assist you in searching for the item and completing your purchase.
Click and Reserve
Check if the item you’re looking for is available in a Moncler Boutique, and reserve it for our try-on in-store service. Our Client Advisors will contact you to confirm if the item is currently in stock and reserve it for you for a limited period of time.
Exchange In-Store
You can exchange items purchased online at any of our stores, where a Client Advisor, after having checked the quality of the items returned, will show you other options available in terms of style, colour or size, and will exchange the items.
Distance Sale
Our Client Advisors can help you purchase your favourite by sending you just a payment link. After completing the payment your products will be directly sent to your address or favourite boutique.
Book an Appointment
Our Client Advisors are waiting to show you our collections. Make a request for them to contact you and schedule a one-on-one session in the boutique or virtually through a video call.