Track Orders and Requests

Enter Order, Return or Aftercare request number

Enter your order, return or exchange number to see the real-time status. You can also track Aftercare requests.

What are the delivery times and costs?

We invite you to verify at checkout the delivery options available for your shipping address at the time of the order.

EXPRESS DELIVERY

Delivery timing: within 5 - 6 working days from the shipping confirmation email.

The preparation of your order will require 1 working day.

Some locations may require an additional 1/2 days for delivery.

Fee: Free

USEFUL INFORMATION

Please note that working days are Monday through Friday, and that our Distribution Center is closed on national holidays:

Please plan your purchases as orders will not be shipped or delivered on these days.

Please note that delivery may be delayed due to natural disasters or unseasonable weather.

Exchanges

Returns