
店內退貨
You can return items purchased online to any of our Boutiques. Our Client Advisors, after having verified that the items meet the return requirements, will complete the procedure for you.
小野柄通8-1-8 神戸阪急新館1階 〒651-8511 Japan 神戸市
+81 (0)50 4560 2580
kobe-hankyu@moncler.co.jp
請注意,您的電話或會由我們的客戶服務顧問處理。
Monday - Sunday 10:00-20:00
You can return items purchased online to any of our Boutiques. Our Client Advisors, after having verified that the items meet the return requirements, will complete the procedure for you.
When you place your order online, you can choose the preferred location and pick-up time together with one of our Client Advisors.
You are in a Moncler boutique and you can’t find the item you wanted? The size or colour you are looking for is no longer available? Check if it’s available on moncler.com with the help of our Client Advisors, who will assist you in searching for the item and completing your purchase.
You can exchange items purchased online at any of our stores, where a Client Advisor, after having checked the quality of the items returned, will show you other options available in terms of style, colour or size, and will exchange the items.
小野柄通8-1-8 神戸阪急新館1階 〒651-8511 Japan 神戸市