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Frequently Asked Questions

Shipping

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On Moncler.com we ship your order with a STANDARD Delivery, free of charges.

You will receive your order within 1 - 2 business days from date of shipping confirmation.

Islands and remote zones will require an additional day for delivery.

During the checkout, you can also select the most suitable Time Slot of delivery.

Please note that business days are Monday through Friday, and that our Distribution Center is closed on national holidays. Please plan your purchases as orders will not be shipped or delivered on these days.

Please note that delivery may be delayed due to natural disasters or unseasonable weather.

All the available delivery destinations can be selected at the check out page by selecting "Ship to".

The delivery address of your order must match the country site in which you place your order. Please select the correct country site for your order from the link in the corner of every page.