LEGAL

Privacy Policy


1.Introduction


Welcome to the website www.moncler.com.

Moncler Korea Inc. (hereinafter also referred to as “Moncler” or “We”), part of the Moncler Group, provides the following information about the collection and processing of the user’s personal data. During the use of the site or its services (hereinafter, the “Website” and the “Services”), information and personal data concerning users of the Site are collected.

For this reason, in accordance with the provisions of the Personal Information Protection Act (“PIPA”) and applicable national legislation (together, “Privacy Legislation”), we have created this document (hereinafter “Privacy Policy”) for the purpose of describing what personal data we collect, the purposes and methods of its processing and the security measures used to protect it.

Pursuant to PIPA, ‘processing’ encompasses a broad range of activities, including collection, generation, recording, storage, retention, editing, searching, outputting, rectification, restoration, use, provision, disclosure, destruction, and any other similar actions involving personal data of any natural person (hereinafter, the “Data Subject” or the “User”), ‘controller’ is defined as public institution, corporate body, organization, or individual that, either directly or through a third party, processes personal data, and ‘personal data’ is defined as any information relating to a living natural person that (i) identifies a particular individual by his or her full name, resident registration number (RRN), image, or the like, (ii) even if it by itself does not identify a particular individual, may be easily combined with other information to identify a particular individual (in such cases, whether or not the information may be 'easily combined' shall be determined by reasonably considering the time, cost, and technology used to identify the individual such as the likelihood that the other information can be procured); or (iii) is information under (i) or (ii) above which is pseudonymised and thereby becomes incapable of identifying a particular individual without the use or combination of additional information for restoration to its original state.



2.Chief Protection Officer / Personal Data Protection Department


In accordance with the PIPA, the following individual has been designated as the Chief Privacy Officer (CPO) responsible for the overall management of personal data processing, complaint handling, and remedies for data subjects:


Chief Protection Officer

Name: Yongtaik Lee

Title: President / Chief Privacy Officer (CPO)

Email: privacy@moncler.co.kr


Personal Data Protection Department

Department Name: IT Department, Moncler Korea

Address: 2F, 60-26 Apgujeong-ro, Gangnam-gu, Seoul, Korea

Email: privacy@moncler.co.kr


Data subjects may contact the CPO or the Personal Data Protection Department regarding any privacy-related inquiries, complaints, or remedy requests that arise while using Moncler's services. Moncler will respond promptly and in good faith in accordance with applicable laws. Should a new officer be designated, this Privacy Policy will be updated and announced accordingly.



3. Categories of personal data processed / Purpose of the Processing, Nature of Data Provision and Legal basis for processing / Period of use and storage of Personal Data


The User’s Personal Data will be processed exclusively for the following purposes in accordance with applicable Korean data protection laws (PIPA). The categories of data processed, legal basis, and whether user consent is required are specified for each purpose:


4. Personal data processed without the data subject’s consent   


The following are the items of Personal Data processed without the consent of the Data Subject. Personal data may be deleted earlier subject to contractual agreements or data deletion requests. Data may be retained longer if required to establish, exercise, or defend legal claims, to comply with legal obligations, or where otherwise permitted by applicable law.


Legal basis for processing


Purpose of the Processing

Personal Data  Processed

Period of use and storage of Personal Data

Legal obilgation (PIPA Article 15(1)(ii))

Framework Act on National Taxes Article 85-3


Storage of tax invoices and receipts, Documentation necessary for external audits or tax inspections

5years


Commercial Act Article 33


Information included Commercial books and important business documents / Vouchers or similar documents

10 years / 5 years


Protection of Communications Secrets Act Article 15-2


Records of website visits and IP addresses used

3 months


Act on Consumer Protection in Electronic Commerce, etc. Article 6


Records on displays and advertisements

6 months




Records on contract or subscription withdrawal, payment, and supply of goods or services

5 years




Records of consumer complaints or dispute handling

3 years

Performance of a contract (PIPA Article 15(1)(iv))


(a) Creation of a User Account

Necessary to allow user registration and authentication for account access.

Full name, email address, password, date of birth (if applicable)

10 years from the time of initial collection



(b) Responding to Inquiries or Feedback

For handling user requests submitted via online forms, chat, phone (00852800969300), or email (client.service_kr@moncler.com or privacy@moncler.co.kr).

Name, contact information (email or phone number), content of the inquiry or feedback




(c) Provision and Management of Services via the Website

Includes registration, service updates, and participation in website-based events or features.

Account information, order history, interaction logs





(d) Sales and After-Sales Service Management

To manage sales, invoicing, customer support, and CRM activities.

Customer name, shipping/billing address, purchase and payment information, return/refund records


Legitimate interest (PIPA Article 15(1)(vi))



(e) Fraud Prevention

For compliance with international regulations (e.g., anti-money laundering laws) and fraud detection measures.  

Identity verification data, transaction records, IP address, Name, email address, membership and transaction status, delivery and payment history, service usage records

Up to 48 months from the time of initial collection.
 



(i) Aggregated Strategic and Business Intelligence

To perform statistical analysis, forecasting, and business strategy planning to improve products and services.

Aggregated or pseudonymized usage and transaction data, Demographic data, purchase behavior, preferences, device and browsing information

Until the achievement of the purpose of collection



(j) Legal Rights and Dispute Management

To assert or defend Moncler’s legal rights in administrative, judicial, or extrajudicial procedures.

Relevant personal data necessary for legal or administrative proceedings, including legal claims and enforcement.

For the period necessary to protect the rights of the Moncler

Performance of a contract (PIPA Article 15(1)(iv)) or Legitimate interest (PIPA Article 15(1)(vi))


(k) Quality Monitoring, Complaint Handling and Provision of customer support services by phone

To ensure customer service quality and manage user disputes. Voice recording notice will be provided at the beginning of the call.

Call recordings, complaint records, customer interaction logs and consultation records

90 days from the time of initial collection



5. Personal data processed with the data subject’s consent


The following are the items of Personal Data processed based on the consent of the Data Subject. Some items may overlap with those listed in Section 3.1; however, this has been done to reinforce the legal basis for processing.


Purpose of the Processing

Personal Data  Processed

Period of use and storage of Personal Data

the purposes described in items (a) through (e) and (i) through (k) in Section 3.1

• Browsing Data: IP address and domain name of the computer, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server and other parameters relating to the operating system)

• Registration information and further information provided by you:
(When creating an account) first and last name, e-mail address, date of birth, password

(When placing an order to purchase an item) first and last name, nationality, e-mail address, shipping address, shipping and payment methods

(During the use of Moncler’s services) order history, exchange and return history, wishlist items, appointment bookings, and aftercare service requests, purchasing habits, preferences, gender, and phone number

the retention period of Personal Data for the purposes described in items (a) through (e) and (i) through (k) set out in Section 3.1

(f) Direct Marketing (with user’s prior consent)

To send marketing materials (e.g., newsletter, promotions) via email, SMS, phone, or instant messaging.

Name, contact details (email, mobile number)

7 years from the time of initial collection

(g) Profiling for Marketing Purposes

Moncler uses the “Moncler Digital Data Architecture” system to create individual profiles and provide targeted communications and personalized experiences.

Purchase history, behavioral data, profiling cookies


(h) Online Advertising and Social Media Targeting

To display personalized ads based on behavior, through digital platforms such as Meta or Instagram, with data shared as permitted by cookie and platform policies.

Behavioral data from cookies, social media interaction data, purchase preferences




6. Data processing and archiving methods / Security Measures

  

User’s Personal Data will be processed both in paper form and using electronic means and always in compliance with the security requirements of applicable legislation, with particular but not exclusive reference to art.29 of PIPA. Our security measures include contractual arrangements with any contractor (e.g. service providers) or other party in order to protect the security and confidentiality of the User’s Personal Data in accordance with the provisions of our Privacy Policy. Specifically, we implement the following measures:

  • Managerial measures: Establishment and enforcement of a Personal Data internal management plan, operation of dedicated organization, provision of periodic education on protection of Personal Data for employees, etc.
  • Technical measures: Management of the right to access the Personal Data processing system, etc., installation of the access control system, encryption of Personally Identifiable Information (“PII”), etc., Installation and continuous update of security software
  • Physical measures: Restrictions on the access to physical storage facilities storing Personal Data, including computer rooms and data rooms.



7. Procedure and modalities for the storage and destruction of Personal Data


In principle, we will promptly destroy User’s Personal Data in our possession once we achieve the purpose of collection and use of his/her Personal Data. The process and method for destroying Personal Data after the retention periods are as follows:

  • Process of destruction: We identify Personal Data for which a destruction ground has arisen and destroy it upon obtaining approval from the Chief Protection Officer.
  • Method of Destruction:Personal Datarecorded and stored in the form of electronic files and identified for removal is irreversibly anonymized in a manner that prevents any future recovery/reproduction.Personal Data recorded and stored in the form of paper documents shall be shredded or incinerated.

 


8. Provision of Personal Data to Third Party


Personal Data is disclosed to third parties in the following cases: (i) when disclosure is required by laws and regulations applicable to legitimate third party recipients, such as authorities and public bodies for their respective institutional purposes, e.g. anti-money laundering legislation, court authorities; (ii) in the event of extraordinary transactions (e.g. mergers, acquisitions, sale of business, etc.); or (iii) when consent for the provision has been obtained from the Data Subject.


 Currently, Personal Data is not provided to any independent third parties located in Korea; however, certain local service providers may process Personal Data as data processors under Moncler’s instruction, as described in the section ‘Outsourcing of Personal Data Processing;     where it is provided to third parties located overseas, the details are set out in Section 8, “Cross-border transfer of Personal Data.” Should there be any changes in the future, they will be reflected in this Privacy Policy.



9. Outsourcing of Personal Data Processing


We outsource certain Personal Data processing tasks as follows to ensure the efficient handling of Personal Data:


Data Processor (Outsourcee)

Description of Outsourced Tasks

Kakao

Push messages - personalized ad delivery based on customer interest


When entering into an outsourcing agreement, we specify in the contract or other written documents the prohibition of processing Personal Data for purposes other than the performance of the outsourced tasks, the implementation of technical and administrative safeguards, restrictions on further outsourcing, management and supervision of the outsourcee, liability for damages, and other matters in accordance with Article 26 of the PIPA. We also supervise the outsourcee to ensure the safe processing of Personal Data.

In accordance with Article 26(6) of PIPA, when the outsourcee further outsources Moncler’s Personal Data processing tasks, Moncler’s prior consent is obtained, and information on the sub-outsourcee and the details of the further outsourced tasks is disclosed through this Privacy Policy. In the event of any change in the contents of the outsourced tasks or the outsourcee, such change will be disclosed promptly through this Privacy Policy.

If any Personal Data processing tasks are outsourced overseas, details are provided in Section 8, “Cross-border transfer of Personal Data.”



10. Cross-border transfer of Personal Data


For the performance of certain processing activities concerning the User’s Personal Data, We transfer such data to external parties located in countries that do not belong to Korea (hereinafter referred to as “Third Countries”), the list of which is provided below and will be updated from time to time. The lawfulness of such transfers is ensured through mechanisms under Article 28-8 of PIPA, including obtaining the data subject’s consent or entering into a data processing agreement in accordance with the privacy policy.


Such transfer to these external parties constitutes either the provision of Personal Data to third parties or the outsourcing of Personal Data processing in accordance with PIPA (depending on the role they have in relation to the processing). If you choose not to consent to the overseas transfer of Personal Data, you may indicate your refusal in the proper consent form. However, please note that, the consequences of refusal may differ depending on which items of Personal Data you decline to have transferred overseas. In some cases, refusing the cross-border transfer of certain items may prevent you from using the services provided by Moncler. In other cases, you would be still able to purchase on this Website, refusal may result in your inability to be provided with targeted communications by e-mail (newsletter), phone, SMS, MMS, instant messaging and traditional mail, or with a customized management of the relationship between Moncler and you.


Specifically, we transfer Personal Data to Third Countries as follows:


Recipient’s Name (Contact Information)

Country where Recipient is Located

Recipient’s Purpose of Using the Personal Data

Items of Personal Data to be Transferred

Time and Method of Transfer

Period of Retention and Use by Recipient

Description of Outsourced Tasks

Legal basis of the cross-border transfer


Moncler Group Companies

Global

To manage sales and post-sales activities for Korean Customers,

to integrate customer data

first and last name , gender, date of birth, phone number, email address, password, nationality, preferred contact method, country of residence, payment records (payment currency, information related to payment methods), exchange and return history (only when consent to profiling is given), aftercare service requests, records of customers’ consultation and inquiries through various channels such as Live Chat (product and service-related information), purchasing habits (purchases and returns history), collections’ preferences, cookies, browsing habits (online sessions/online visits history), IP address, Device ID, city, shipping address, shipping methods   

transferred remotely via network immediately upon collection

7 years

N/A

PIPA Article 28-8(1)(i)(Consent of Data Subject)

Industries S.p.A.

(privacy@moncler.kr; privacy@moncler.com;     dpo@moncler.com)

Italy

To perform marketing and profiling, to integrate customer data

gender, date of birth, phone number, email address, preferred contact method, country of residence, purchasing habits (purchases and returns history), collections’ preferences, cookies, browsing habits (online sessions/online visits history), IP address, Device ID, city, shipping address

transferred remotely via network immediately upon collection

7 years

perform marketing and profiling, to integrate customer data   

PIPA Article 28-8(1)(i)(Consent of Data Subject) / PIPA Article 28-8(1)(v) (PIPC’s equivalence recognition)

Adyen N.V. (dpo@adyen.comt)

Netherlands

To process of Payment Information

 Name, email address, billing address, shipping address, order details, payment method, card information (tokenized), transaction amount, and transaction ID.

 Transmitted electronically at the time of purchase through secure, encrypted communication channels (HTTPS/TLS)

   Retained for the period necessary to process the transaction, comply with financial regulations (e.g., anti-fraud and accounting obligations), and for dispute resolution purposes, typically up to 10 years as required by applicable financial laws.

Payment Gateway services

PIPA Article 28-8(1)(iii)(Outsourcing and Storage of Personal Data for Contract with Data Subject) / PIPA Article 28-8(1)(v) (PIPC’s equivalence recognition)

Crea Vision Int.

(+420 774 555 667)

Czech Republic

To response to customer Inquiries

  Name, email address, billing address, shipping address, order details, payment method, card information (tokenized), transaction amount, and transaction ID  (Crea Vision Int. only accesses order-related information directly within the CEGID system through a secure connection, in view-only mode, as necessary to resolve POS incidents)

 Troubleshooting activities are performed within the CEGID system through a secure, direct connection (view-only access). requested. No bulk or scheduled transfers occur.

 Crea Vision Int. will access personal data only until the purpose of transfer is achieved and will not store or retain any personal data. All data remains within the CEGID environment controlled by Moncler Group.

HelpDesk services

PIPA Article 28-8(1)(iii)(Outsourcing and Storage of Personal Data for Contract with Data Subject) / PIPA Article 28-8(1)(v) (PIPC’s equivalence recognition)

Cegid Group SA

(dataprivacy@cegid.com)

France

To manage Retail sales database and storage

first and last name, e-mail address, date of birth, password, nationality, shipping address, shipping methods, payment records (payment currency, information related to payment methods), phone number, order history, exchange and return history, aftercare service requests, records of customers’ consultation and inquiries through various channels such as Live Chat (product and service-related information)

transferred remotely via network immediately upon collection

10 years

Retail sales database management

PIPA Article 28-8(1)(i)(Consent of Data Subject) / PIPA Article 28-8(1)(iii)(Outsourcing and Storage of Personal Data for Contract with Data Subject) /  PIPA Article 28-8(1)(v) (PIPC’s equivalence recognition)

Riskified ltd.

(dpo@riskified.com)

Israel

To manage Retail sales database and storage

first and last name, e-mail address, date of birth, password, nationality, shipping address, shipping methods, payment records (payment currency, information related to payment methods), phone number, order history, exchange and return history, aftercare service requests, records of customers’ consultation and inquiries through various channels such as Live Chat (product and service-related information)

transferred remotely via network immediately upon collection

10 years

Retail sales database management

PIPA Article 28-8(1)(iii)(Outsourcing and Storage of Personal Data for Contract with Data Subject)

Google LLC

( data-access-requests@google.com)    


[See subprocessor of Google LLC]

Europe (multiple locations)


[Link]    

To provide, measure and improve analytics and advertising services (including personalized/targeted advertising)

cookies, browsing habits (online sessions/online visits history), IP address, Device ID, city, hashed emails

transferred remotely via network immediately upon collection


50 months

Analytics & Advertisement

PIPA Article 28-8(1)(iii)(Outsourcing and Storage of Personal Data for Contract with Data Subject) /  PIPA Article 28-8(1)(v) (PIPC’s equivalence recognition)

Meta Platforms, Inc.

( opensource@meta.com)

Europe (multiple locations)


[Link]

To provide, measure and improve advertising services (including personalized/targeted advertising)

cookies, browsing habits (online sessionssits history), IP address, Device ID, city, hashed emails

transferred remotely via network immediately upon collection


2 years

Advertisement

PIPA Article 28-8(1)(iii)(Outsourcing and Storage of Personal Data for Contract with Data Subject) /  PIPA Article 28-8(1)(v) (PIPC’s equivalence recognition)

Salesforce, Inc.

(privacy@salesforce.com)

EU

(salesforce ecommerce – data center: EU;

salesforce marketing – data center: USA)

To provide e-commerce sales services; to provide direct marketing services

Name, surname, password, title, gender, date of birth, phone number, email address, preferred contact method, country of residence, purchasing habits (purchases and returns history), collections’ preferences, cookies, IP address, shipping address, payment method

transferred remotely via network immediately upon collection


7 years

E-Commerce and marketing services

PIPA Article 28-8(1)(iii)(Outsourcing and Storage of Personal Data for Contract with Data Subject) /  PIPA Article 28-8(1)(v) (PIPC’s equivalence recognition)

Microsoft Dynamics

( https://aka.ms/privacyresponse)

Vendor registered office location

Italy /Dynamics datacenter location:EU

To store customer profiling data

gender, date of birth, phone number, email address, preferred contact method, country of residence, purchasing habits (purchases and returns history), collections’ preferences, cookies, browsing habits (online sessions/online visits history), IP address, Device ID, city, shipping address

transferred remotely via network immediately upon collection

7 years

customer profiling data storage

PIPA Article 28-8(1)(iii)(Outsourcing and Storage of Personal Data for Contract with Data Subject) /  PIPA Article 28-8(1)(v) (PIPC’s equivalence recognition)

Strategy Inc. (privacy@strategy.com)

Italy

Clienteling Analysis

gender, date of birth, phone number, email address, preferred contact method, country of residence, purchasing habits (purchases and returns history), collections’ preferences, city, shipping address

transferred remotely via network immediately upon collection

7 years

Clienteling Analysis

PIPA Article 28-8(1)(iii)(Outsourcing and Storage of Personal Data for Contract with Data Subject) /  PIPA Article 28-8(1)(v) (PIPC’s equivalence recognition)

Skynet ICT ltd.

(info@skynet-ict.co.uk)

England

To Response to Customer Inquiries

 Contact information, ticket-related details, and communication logs (historical data only)

 Secure electronic transfer through IT HelpDesk system (service discontinued at the end of 2022)

 Retained until decommissioning of the system (end of 2022). No further data transfers are taking place.

HelpDesk services

PIPA Article 28-8(1)(iii)(Outsourcing and Storage of Personal Data for Contract with Data Subject) 



11. Matters Regarding the Processing of Pseudonymized Data    


We utilize the Personal Data it collects in a pseudonymized form, in accordance with Article 28-2 of the PIPA, for purposes such as statistical analysis, scientific research, and public-interest recordkeeping, ensuring that individuals cannot be identified.


12. Use of Pseudonymized Data


Purpose of the Processing

Personal Data  Processed

Period of use and storage of Personal Data

(i) Aggregated Strategic and Business Intelligence

To perform statistical analysis, forecasting, and business strategy planning to improve products and services.

Aggregated or pseudonymized usage and transaction data, Demographic data, purchase behavior, preferences, device and browsing information

Until the achievement of the purpose of collection


13. Outsourcing of Pseudonymized Data Processing


Pseudonymized data may be shared with external systems or service providers (Microsoft Dynamics, Google LLC ) solely for operational and integration purposes. In such cases, the data are processed in a form that does not allow the identification of individuals, in compliance with Article 28-2 of the PIPA.


14. Measures to Ensure the Security of Pseudonymized Data


  • Managerial measures: Establishment and enforcement of a pseudonymized data internal management plan, operation of dedicated organization, provision of periodic education on protection of Personal Data for employees, etc.
  • Technical measures: Management of the right to access the pseudonymized data processing system, etc., installation of the access control system, encryption of unique identification data, etc., installation and renewal of security programs
  • Physical measures: Restrictions on the access to physical storage facilities storing pseudonymized data, including computer rooms and data rooms.



15. Rights of the Data Subject  

As a Data Subject, the User may at any time exercise the rights recognized by the Privacy Policy and PIPA regarding the specific processing of his/her personal data.


Below is a general description of the rights and how to exercise them:


  • right of access to Personal Information: the User may obtain access to Personal Data and information relating to the processing. If the User so wish, he/her will be provided with a copy of Personal Data;
  • right to rectification of Personal Data: the User can obtain the correction, modification or updating of any inaccurate or out-of-date information, as well as obtaining the completion of incomplete Personal Data, including by providing an additional statement;
  • right to withdraw consent and suspension of use: the User may at any time withdraw consent or request the suspension of using of processing of his/her Personal Data including profiling. Upon receipt of the request for withdrawal or suspension, the processing of the User’s Personal Data covered by such request will cease, while not related to the request will continue, and processing may also continue where lawful grounds exist, in full compliance with applicable laws;
  • right to deletion of the User’s Personal Data: if the User’s Personal Data, specifically, (i) is no longer necessary for the purposes for which it was collected or processed, or (ii) has been unlawfully processed, or (iii) needs to be deleted to comply with a legal obligation and there is no legitimate reason for Moncler to process the User’s Personal Data in any way, the User may request the deletion of their Personal Data . If the Personal Data is specified as subject to collection under other laws, a request for its deletion cannot be made. Once the request, if legitimate, has been received and examined, the User’s Personal Data will be deleted;

  

To exercise the rights described above:


  • write to Client Service through the “Contact us” section of the Website by filling out the Contact Form and selecting "Privacy" as the Topic;
  • contact Moncler directly at the addresses indicated in Section 2 above.

If you need to consult regarding complaints or remedies related to personal information, you may contact the specialized organizations listed below.

Contact Organization

Contact Number

Website

Personal Information Dispute Mediation Committee

1833-6972 (no area code)


www.kopico.go.kr

Personal Information Infringement Report Center

118 (no area code)


https://privacy.kisa.or.kr

Supreme Prosecutors’ Office Cyber Investigation Division

1301 (no area code)


www.spo.go.kr

National Police Agency Cyber Crime Reporting System

182 (no area code)


https://ecrm.police.go.kr/minwon/main



16. Cookies (Installation, Operation, and Refusal of Personal Data Automated Collection Devices)


The Site uses technical cookies and, subject to the consent of the Data Subject, profiling, analytics and social cookies, as well as additional functionalities such as plug-ins and/or buttons.

For further information, Data Subjects are invited to read the Cookie Policy.


Moncler permits third parties to collect behavioral information via automatic collection devices, such as third-party cookies and advertising identifiers, when users visit or use its website or app. This is done for the purpose of improving service efficiency and enabling advertising and marketing activities. 


Users can allow or block cookies, through their browser settings.




   ▶ How to Manage Cookie Preferences

(1) Through the Cookie Preference Center (OneTrust CMP)

  • To manage or withdraw your consent for cookies directly on our website: 1. Click the “Cookie Settings” link or icon available in the cookie banner or at the bottom of the webpage. 2. In the Cookie Preference Center, you can review the different categories of cookies (e.g., strictly necessary, functional, performance, targeting). 3. Enable or disable the categories of cookies according to your preferences. 4. Your choices will be saved and applied automatically. You may return to the Cookie Preference Center at any time to modify your preferences.

(2) How to Allow/Block Cookies in Web Browsers

Chrome

  • To block all cookies: 1. Click the “⋮” icon at the top-right corner of Chrome. 2. Select New Incognito Window (shortcut: Ctrl+Shift+N). 3. In Incognito mode, your browsing history, cookies, site data, and form inputs will not be saved.

Microsoft Edge

  • To block all cookies: 1. Click the “…” icon at the top-right corner of Edge. 2. Select New InPrivate Window (shortcut: Ctrl+Shift+N). 3. In InPrivate mode, browsing history, cookies, and site data are not stored.


Through Moncler’s website and mobile application, certain third parties may collect limited behavioral information for purposes such as analytics, performance measurement, personalization, and marketing. This collection occurs via cookies and similar tracking technologies that help understand how users interact with the digital services.


Such information may include data related to browsing behavior (e.g., pages visited, time spent on pages, interactions with content, or navigation patterns) but does not allow direct identification of individual users. The data is used to enhance the user experience, improve website and app performance, and deliver more relevant content or advertisements based on aggregated insights.


Users are informed of this collection through the cookie banner and can manage or withdraw their consent for non-essential cookies (e.g., performance, personalization, or marketing cookies) at any time through the consent management settings.



How to Allow/Block Behavioral Information Collection

(1) Through the Cookie Preference Center (OneTrust CMP)

  • To manage or withdraw consent for behavioral tracking and marketing cookies directly on our website: 1. Click the “Cookie Settings” link or icon available in the cookie banner or at the bottom of the webpage. 2. In the Cookie Preference Center, review the categories related to performance or targeting/advertising cookies, which are typically used for behavioral tracking. 3. Disable these categories if you do not wish your behavioral information to be collected. 4. Your preferences will be saved and applied automatically. You may revisit the Cookie Preference Center at any time to modify your choices.

(2) How to Allow/Block Behavioral Information Collection in Web Browsers

Chrome

  • To block third-party cookies: 1. Click the “⋮” icon at the top-right corner of Chrome and go to Settings. 2. In the left menu, select Privacy and security, then click Third-party cookies. 3. Choose to block third-party cookies.
  • To block all cookies: 1. Click the “⋮” icon and select New Incognito Window. 2. In Incognito mode, your browsing history, cookies, site data, and form inputs will not be saved.

Microsoft Edge

  • To block third-party cookies: 1. Click the “…” icon at the top-right corner and go to Settings. 2. Select Privacy, search, and services, then under Tracking prevention, choose a level (Balanced or Strict). 3. Or go to Cookies and site permissionsManage and delete cookies and site data, and enable Block third-party cookies.
  • To block all cookies: 1. Click the “…” icon and select New InPrivate Window. 2. In this mode, history, cookies, and site data are not stored.

(3) How to Allow/Block Behavioral Information Collection in Mobile Browsers

Chrome (Android Devices)

  • To block third-party cookies: 1. Open the Chrome app and tap the “⋮” icon, then go to Settings. 2. Navigate to Site settings → Third-party cookies, then choose to block. 3. To allow specific sites, tap Add site exception and input the site URL.
  • To block all cookies: 1. Tap the “⋮” icon and select New Incognito tab. 2. In Incognito mode, no data such as history or cookies will be stored.

Safari (iOS Devices)

  • Open Settings on your device, then tap Safari.
  • Go to Advanced and enable Block All Cookies.

Samsung Internet

  • To block third-party cookies: 1. Open the Samsung Internet app and tap the “≡” icon, then select Privacy. 2. Under Privacy Dashboard, tap Smart anti-tracking and set it to Always.
  • To block all cookies: 1. Tap the Tabs icon, select Turn on Secret Mode, then tap Start. 2. In Secret Mode, browsing history and cookies will not be saved.




Changes to the Privacy Policy


This Privacy Policy may be updated in accordance with relevant laws and internal policies. Any revisions will be notified through the company website or app, with the effective date clearly indicated.


Effective Date: November 30, 2025


View previous versions of this Privacy Policy.


The previous version of this Privacy Policy can be found below.

  • [Effective: November 21, 2024 – July 10, 2025] Privacy Policy
  • [Effective: July 11, 2025 – July 30, 2025] Privacy Policy
  • [Effective: July 31, 2025 – November 29, 2025] Privacy Policy
  • [Effective: November 30, 2025 – Present] (Current)